GET TO KNOW YOUR POSTIE!!

GET TO KNOW YOUR POSTIE!!

So I’m back and the first question everyone wants to know. :
When are we getting the offers ?
And here’s the Answer


WEEKEND OF 11TH MAY 2019
we are planning to send out all the offers we have received from the council on Friday 10th May so that most people will receive them by the Monday
Plea - DO NOT RING THE OFFICE SAYING YOU HAVENT RECEIVED THEM. WE CANNOT COPE WITH 16000 calls.
You won’t get through and we won’t be able to help.
DO NOT RING WITH QUERIES - same reason


ALL QUERIES MUST BE IN WRITING preferably by email. This applies to all the claimant teams.
If you’ve changed address or name have you told your representatives? wouldn’t want offers going to the wrong address.
There will be videos and guidance on completing the forms released before the offers are sent.
We are putting on roadshows over that weekend which will include how to complete the forms. DETAILS TO FOLLOW but WE WILL NOT BE PROVIDING LEGAL ADVICE at the roadshows. Legal advice is in the offer pack.


TIP ONE - READ EVERYTHING FIRST


TIP 2 - DO NOT RIP OFF THE SIGNATURE PAGE - ALL DOCUMENTS MUST BE RETURNED COMPLETE


TIP 3 BE NICE TO YOUR POSTIE!!


All getting very exciting
Stefan Cross

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