WAITING FOR THE BANKS
(Please note this applies to ALL PAYMENT DATES - GCC has given earliest possible payment date)
Congratulations to those who have quick banks. Spend slowly and wisely.
The downside is that you’ve now set off yet another panic amongst those that haven’t yet got their money.
So let me try and put your minds at rest
There is nothing to worry about - YOU WILL GET YOUR MONEY
we have checked with the council and they have confirmed that they have authorised the BACS payment for every single person that has been told they are due payment today.
However the BACS system doesn’t guarantee a time or a date for payment and the banks say it can take 3- 5 WORKING DAYS. I thought last day was Monday but it’s actually Tuesday. Only if nonpayment by end Tuesday will we need to ask GCC to investigate. Torture I know with the weekend imbetween.
GCC confirmed they sent the payment on Wednesday so first day is today but it could take up until Tuesday.
However frustrating and upsetting this may be, there is no point complaining to A4ES - we have no control over this and the only response we can give is - you need to wait.
We have checked and double checked everything. We have been assured everything is fine. It’s now out of our hands and it’s in the hands of the banks. Not everyone’s best friends I know.
But that’s all we can tell you. No magic wand, just patience I’m afraid.